5 Reasons Why Busy Telcos Should Take Help of Telecom Billing Companies

The business functions of telecom operators are increasing with a rise in the complexity of telecom operations. Management of BSS/OSS, prepaid, postpaid, broadband and emerging IoT and 5G services is giving them sleepless nights. Also, the fact that profits have taken a hit due to a loss of revenue to OTT vendors has not helped their cause. Above all, they are riddled with so many challenges, and that too, all at the same time. This has resulted in confusion, and put many essential functions in jeopardy. In order to simplify their work, they need the help of telecom billing companies that have expertise in ‘ever-evolving’ billing requirements.

5 Reasons to Choose Competent Telecom Billing Services

The term ‘ever-evolving’ in the previous section is used to denote the always changing requirements in the telecom industry. Unless, you have the wherewithal to constantly ramp up your telecom billing department, you would find it very difficult to sustain a telecom operation of any scale. So, instead of stretching yourself, it is a better option to employ telecom billing services from a capable vendor like Telgoo5. If you are not convinced, have a look at 5 major reasons that will definitely help you make up your mind:

Completely convergent billing

Running monetization functions separately and billing each service via a different platform can create utter chaos in your telecom billing. On the other hand, convergent billing services implemented via a centralized OCS system can prove decisive in simplifying your telecom billing operations. If you are not using a real-time OCS, then you are not exploiting the technology to its maximum. An OCS not only charges and rates all modern-day services in real-time, it also has room for allocating and billing future services that are going to be a whole lot difficult to monetize via traditional models. So, if you want to become futureproof and send completely transparent invoices to build customer trust, then opting for an OCS-powered completely convergent billing platform is a no-brainer.

Power of APIs to meet ad hoc requirements

An MVNO has many requirements. Including billing and BSS/OSS functions, it has to accomplish many tasks, which depend on the model it has chosen for itself. But, regardless of the model, an MVNO might feel the need to get into a new contract, or integrate a new database or transport its physical products like SIM. Any delay in performing the tasks can hurt it big time in the extremely competitive world of today. So, it needs the support of telecom billing companies that supply APIs to meet its urgent needs.

Scalable and multi-tenant platform

To offer telecom billing services, monitor them, generate reports and perform a range of operations, an MVNO requires a user login. At Telgoo5, we have a multi-tenant platform and supply unique credentials to our clients, so they can login at just about any time and create services, offers and bundles, exactly as per their requirements. Our Telgoo5 platform is completely scalable and is run on fast-processing servers to ensure quick task creation and completion.

Comprehensive reporting

To analyze what’s going on in a project, access to reporting is very important. At Telgoo5, we offer our clients a slave database that is directly updated via a master database. All the details with regards to customer purchases, evolving trends etc. are captured and delivered to the client, so they can understand market trends and act accordingly.

Security

As all the customer information is captured by the OCS, it needs to be protected with robust security measures in order to ensure information safety. We, at Telgoo5, are extremely stringent about security and implement strong security measures to ward off the threat of hackers.

Telgoo5 is one of the best telecom billing companies with several years of experience in the telecom domain.