When a business reaches the point where they can no longer handle all of their customer requests it is likely that an inbound call center will be used. An inbound call center is often made up of a group of individuals who answer phone calls that come into their work station. When a contract is set up between a business and an inbound call center, the call center representatives working there will handle customer calls. An inbound call center can be used every hour of the day or it can only be used after traditional business hours. Businesses who use an inbound call center all day long are ones that are too busy to handle certain customer phone calls. In addition to taking a call, an inbound call center may schedule appointments, offer technical support or recall information on products, or process sale orders. With a wide number of different services being offered there are a number of businesses that could benefit from an inbound call center. A property manager is one of those i