Launch HN: Cohere (YC S20) – Real-time user support for web apps Hey everyone! Yunyu, Rahul, and Jason here. We're co-founders of Cohere ( https://cohere.so ), which lets you see what your users are seeing on your web app and remote control their browser with their permission. This requires zero setup on their part, which is particularly helpful for less tech-savvy users. Pointing things out over Zoom screenshare is highly time consuming ("click the 4th checkbox on the right", "click the handle and drag"), and trying to figure out what users are doing over a live chat or phone call typically leads to endlessly frustrating back-and-forths. When COVID forced all of us into remote work, we found ourselves spending a lot of time in screensharing sessions. We were tired of choppy frame rates and blurry text, and realized that we could get around this by sharing the user’s screen in a different way. Rather than video streaming, which is how it’s usually done, we could